Hello, my name is Jocko and I am new here. Currently we are having problems with our 99 Cougars Sunroof. Pam was trying to open the unit while there was snow and ice on the sunroof and I know something got broken. Now when you try to open the roof the passenger side lifts but there is popping sounds and the right side does not move. The vehicle is out of warranty, is this a easy fix?