First i want to say that after weeks of cooling off now i am going to write this to spare anyone the missery of what i went through.
To start with i want to say im only going to put up half of the whole event due to its unbelievingly road of twists and turns.
had the worst time getting parts from Cougar Parts Online / Custom Cougars.com. When i first orderd the kit i was told it was in stock but they needed a business addy to ship it too.. so i get that to them thinking since they said it was in stock it would ship relativly fast. BOY WAS I WRONG . Every time i would call people would tell me .. "oh ya.. your parts shipped out yesterday". then the following week .. "oh. ya man im sorry, your parts didnt ship out cause of blah blah blah.. they are definately gonna ship tomorrow." after weeks and weeks and endless weeks of calling and getting the same BS .. i finnally spoke to James again and he says and i quote "im sorry about all the problems with your order, i got 3 of the kits in. i wanted to call you to make sure it was ok with you but if you want i can send you one of these." i said look im so fed up with this this is the last chance or i want my money back im tired of playing phone tag for a tracking #. so he calls me back later in the day and says "im sorry i couldnt ship your kit today, the freight company cant do a pickup today, but "I" have packed your kit myself and will personally make sure it goes out tomorrow, then i will personally call you with your tracking number tomorrow, when i see the kit has shipped" that being said i figured he had packed it himself and was gonna make my kit appear where it had supposed to 6 weeks earlier. but low and behold no phone call yet again from him. (this is the weekend he closed his shop to go to HIN) the following week i placed yet another phone call to him and he said "your kit did ship by Yellow Freight, should be there tomorrow tracking number so and so" .. haha so i figure WTH lets just check the number and see if there really is a package. yup package shipped. the next day (tuesday) the kit was in my city but a call to yellow revealed my kit was still on a truck . with slight persuation i got the dock super to get that truck unloaded and my kit picked from the contents. drove to Yellow and what do i find out .. um there is a balance due for shipping. im like WTF is that all about . i paid 150 bucks already for shipping. he said well you can call the shipper and get them to change the PO i can go ahead and let ya have it.. so i call the number on the original PO and get yet a different company saying no we never pay for shipping. you will have to pay it to pick up your kit. . so as a fool i go ahead and pay the shipping and get my kit . (thinking if i return the kit i will probably never see any kit or any of my money for it again) . and to beat all . the kit i recieved JAMES never even laid eyes on it but yet "i packed it myself" was the words he used when spoke to him.
all in all it was the most wretched purchase i have ever, ever, ever had to date. and i will never order anything from that company again.
To start with i want to say im only going to put up half of the whole event due to its unbelievingly road of twists and turns.
had the worst time getting parts from Cougar Parts Online / Custom Cougars.com. When i first orderd the kit i was told it was in stock but they needed a business addy to ship it too.. so i get that to them thinking since they said it was in stock it would ship relativly fast. BOY WAS I WRONG . Every time i would call people would tell me .. "oh ya.. your parts shipped out yesterday". then the following week .. "oh. ya man im sorry, your parts didnt ship out cause of blah blah blah.. they are definately gonna ship tomorrow." after weeks and weeks and endless weeks of calling and getting the same BS .. i finnally spoke to James again and he says and i quote "im sorry about all the problems with your order, i got 3 of the kits in. i wanted to call you to make sure it was ok with you but if you want i can send you one of these." i said look im so fed up with this this is the last chance or i want my money back im tired of playing phone tag for a tracking #. so he calls me back later in the day and says "im sorry i couldnt ship your kit today, the freight company cant do a pickup today, but "I" have packed your kit myself and will personally make sure it goes out tomorrow, then i will personally call you with your tracking number tomorrow, when i see the kit has shipped" that being said i figured he had packed it himself and was gonna make my kit appear where it had supposed to 6 weeks earlier. but low and behold no phone call yet again from him. (this is the weekend he closed his shop to go to HIN) the following week i placed yet another phone call to him and he said "your kit did ship by Yellow Freight, should be there tomorrow tracking number so and so" .. haha so i figure WTH lets just check the number and see if there really is a package. yup package shipped. the next day (tuesday) the kit was in my city but a call to yellow revealed my kit was still on a truck . with slight persuation i got the dock super to get that truck unloaded and my kit picked from the contents. drove to Yellow and what do i find out .. um there is a balance due for shipping. im like WTF is that all about . i paid 150 bucks already for shipping. he said well you can call the shipper and get them to change the PO i can go ahead and let ya have it.. so i call the number on the original PO and get yet a different company saying no we never pay for shipping. you will have to pay it to pick up your kit. . so as a fool i go ahead and pay the shipping and get my kit . (thinking if i return the kit i will probably never see any kit or any of my money for it again) . and to beat all . the kit i recieved JAMES never even laid eyes on it but yet "i packed it myself" was the words he used when spoke to him.
all in all it was the most wretched purchase i have ever, ever, ever had to date. and i will never order anything from that company again.