[B3NN3TT]

Pull the shift boot off.

You need to slide out the ashtray and snap out the bezel around the cig lighter first. Then pull the front edge of the shift boot bezel free, and it all comes loose.

Push it up and out of your face.

Look at the shift arm. It has a large "ball" that it pivots on, and the ball is held in place by a square plate that screws onto the pivot assembly. There are either 2 or 4 screws that hold this retainer plate down.

Chances are, one or more of those screws are loose, and the ball isn't held tightly in the pivot assembly.